Privacy Policy

Privacy Policy
Go2 Pty Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or mobile app or use our services (collectively, the "Services"). We comply with the Protection of Personal Information Act (POPIA) and are committed to ensuring that your privacy is respected and protected.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it in line with South African law.

1. Information We Collect
We may collect and process the following data in accordance with POPIA:
a. Personal Identification Information
•    Name
•    Email address
•    Phone number
•    Address
•    Payment information (if applicable)
•    Other data you provide when interacting with us
b. Technical Data
•    IP address
•    Browser type and version
•    Device information
•    Operating system
•    Referring website
•    Cookies and tracking technologies
c. Usage Data
•    Pages visited
•    Time spent on pages
•    Interaction with features or content
2. How We Use Your Information
We use the information we collect for the purposes outlined below and in accordance with POPIA:
•    To provide, operate, and maintain our Services
•    To improve, personalize, and expand our Services
•    To communicate with you (e.g., customer support, marketing communications, etc.)
•    To analyse usage patterns and trends to improve user experience
•    To comply with legal obligations, including POPIA
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies may collect data about your browsing behavior, preferences, and device.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Services.
Consent for Cookies (POPIA Compliance)
By continuing to use our website, you consent to our use of cookies and tracking technologies as outlined in this policy. If you do not consent, you can adjust your browser settings to refuse cookies.
4. Data Sharing and Disclosure
We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following circumstances:
•    Service Providers: We may share your information with third-party vendors and service providers who assist us in delivering the Services. These service providers are bound by confidentiality agreements and are not permitted to use your personal data for their own purposes.
•    Legal Requirements: We may disclose your information if required by law, to comply with a subpoena, or to protect our legal rights. This may include disclosure to government authorities under POPIA or other applicable laws.
•    Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to applicable data protection laws.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and access control systems.
However, while we strive to protect your personal data, no data transmission or storage method is completely secure. We cannot guarantee the absolute security of your information.
6. Your Data Protection Rights (POPIA Rights)
In line with POPIA, you have the following rights regarding your personal data:
•    Right to Access: You have the right to request a copy of the personal data we hold about you.
•    Right to Correction: You have the right to correct any inaccuracies in your personal data.
•    Right to Deletion: You may request that we delete your personal data under certain circumstances, subject to legal obligations.
•    Right to Object: You may object to the processing of your personal data for marketing purposes or if you believe the processing is unlawful.
•    Right to Restrict Processing: You may request that we limit the processing of your data under certain circumstances.
To exercise any of these rights, please contact us.
7. Third-Party Links
Our website may contain links to other websites that are not operated or controlled by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such data.
9. International Data Transfers
If you are accessing our Services from outside South Africa, please be aware that your information may be transferred to, stored, and processed in other countries that may have different data protection laws than South Africa. By using our Services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. When we make changes, we will revise the "Effective Date" at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under POPIA, please contact us at:
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